Results, Recalls & Reminders Policy

Test Results

  • Patients are required to book an appointment to receive and discuss results, unless advised otherwise by your GP.
  • Results will not routinely be given over the phone or via email.

Recalls

  • Our practice is committed to preventive care and may contact you if follow-up is clinically required.
  • This may include abnormal results, chronic disease management, or preventive health checks.

Reminders

  • We may send reminders for appointments, screenings, or follow-up care via SMS, phone, or email.
  • These reminders are a courtesy and do not replace your responsibility to follow up on results or ongoing care.

Privacy Note: By attending our practice, you consent to being contacted for recalls and reminders unless you opt out.